Developing an inclusive workplace requires an ongoing commitment to Diversity and Inclusion (D&I) to address inequalities in organisational systems, policies, processes, and practices as well as people’s conscious and unconscious biases and behaviours.

This international standard provides guidelines to organizations on diversity and inclusion, D&I principles, practices, approaches, methods, and mechanisms, to enable and support equity, fairness, equality, and accessibility in workplace contexts. It recognises that each organisation is different and that decision-makers need to determine the most appropriate approach to integrate D&I into the organisation’s business processes, based on the organisation’s context. It can also foster consistency and fairness in the management and development of people in the supply chain, the delivery of the organisation’s products and services, and the interaction with other stakeholders.

This International Standard provides guidance on diversity and inclusion for organizations, including their governance bodies, leaders, workforce and their recognised representatives, and other stakeholders. It is intended to be scalable to the needs of all types of organizations in different sectors, whether in public, private, government or non-governmental organizations (NGO), regardless of size, type, activity, industry or sector, growth phase, or country-specific requirements.

This international standard identifies a set of principles, roles and responsibilities, actions, policies, processes, practices, and measures to evaluate impacts and outcomes to enable and support effective diversity and inclusion in the workplace. It recognises that each organisation is different and that decision-makers need to determine the most appropriate approach according to their organisation’s context.

This International Standard is voluntary and does not address the specific aspects of relations with labour unions, work councils, country-specific compliance or legal requirements or litigation.